In a technical world of cyber, crypto and cloud, it is easy to forget that in the end, we are all humans. While social engineering has always been a craft of its own on the attacker side, our efforts as human defenders are scattered between various technical measures and not always very effective awareness training - sometimes even counterproductive ones.
Regardless of cyber specialization, however, some people skills are needed to maximize impact. This goes all the way from building alliances, communication and "selling" your ideas, to building more resilient processes, organizations and software through empathy for both our technical and non-technical colleagues. Heck, we can even apply certain people skills to understand our adversaries better, profile their motivations and predict their next actions.
Therefore, this talk will explore a variety of techniques freely available to anyone looking to boost their output from efforts to stop cybercriminals.
